Effective Date: January 1, 2026
Last Updated: January 1, 2026
Estella Real Estate respects your privacy. This Privacy Policy explains how Estella Real Estate, referred to as “Estella Real Estate,” “we,” “us,” or “our,” collects, uses, protects, and discloses information when you visit our website, submit property information, request an offer, communicate with us, or otherwise use our services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
First and last name
Telephone or mobile phone number
Email address
Mailing address
Property address
Parcel number or assessor’s parcel number
Property acreage, condition, ownership, occupancy, and other property details
Desired sale price or timeline
Information about liens, taxes, mortgages, access, utilities, zoning, or title
Copies of property-related documents that you choose to provide
Communications you send to us by telephone, text message, email, website form, or social media
Any other information you voluntarily provide
Submitting information through our website does not require you to sell your property or accept an offer.
When you access our website, we and our service providers may automatically collect certain technical information, including:
Internet Protocol address
Browser type
Device type and operating system
Pages viewed
Dates and times of visits
Referring website or source
General geographic area
Website interactions and form activity
Cookie and similar technology information
We may use cookies, analytics tools, pixels, log files, and similar technologies to operate the website, understand how visitors use it, improve performance, detect misuse, and measure the effectiveness of our advertising.
You may be able to limit cookies through your browser settings. Disabling cookies may affect some website features.
We may use the information we collect to:
Respond to requests for information
Contact property owners who request an offer or additional information
Review and evaluate properties
Research ownership, title, zoning, taxes, liens, access, utilities, market conditions, and comparable property information
Prepare, discuss, or revise possible property offers
Conduct due diligence
Communicate about a possible property transaction
Schedule calls, inspections, closings, or other appointments
Send requested text messages, emails, or telephone communications
Maintain business and consent records
Operate, maintain, secure, and improve our website
Prevent fraud, misuse, or unlawful activity
Comply with legal, regulatory, contractual, or recordkeeping obligations
Enforce our Terms and Conditions
Protect our rights, property, users, and business
We may combine information you provide with information obtained from public records, county appraisal districts, mapping services, property databases, title companies, data providers, and other lawful sources.
When you voluntarily provide your mobile number and affirmatively agree to receive text messages, Estella Real Estate may send you SMS or MMS messages concerning:
Your property
Your request for an offer
Questions about property details
Potential offers
Follow-up communications
Appointments or transaction updates
Related promotional or marketing communications described in the consent disclosure
Message frequency varies. Message and data rates may apply.
Your consent to receive text messages is not a condition of receiving an offer, selling property, or purchasing any product or service.
You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information at the end of this Privacy Policy.
We do not sell, rent, or disclose mobile phone numbers, SMS opt-in records, or text-message consent information to third parties or affiliates for their own marketing or promotional purposes.
We may provide limited mobile information to vendors that help us deliver and manage text messages, but only as necessary for them to perform services on our behalf. These service providers are not authorized to use your mobile information for their own independent marketing.
We may disclose personal information in the following circumstances:
We may provide information to companies or individuals that perform services for us, such as:
Website hosting and maintenance
Customer relationship management
Email and text-message delivery
Data storage
Analytics
Property research
Title, escrow, closing, or due-diligence services
Legal, accounting, or professional services
Fraud prevention and information security
These providers may use information only as reasonably necessary to provide services to us or as otherwise permitted by law.
When necessary to evaluate or complete a potential transaction, we may provide relevant information to title companies, escrow agents, attorneys, surveyors, inspectors, contractors, lenders, funding partners, closing professionals, or other transaction participants.
This section does not authorize the sharing of SMS opt-in information or text-message consent for another party’s independent marketing.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, subpoena, court order, or legal process
Respond to a lawful government request
Enforce an agreement
Investigate fraud or unlawful conduct
Protect the rights, safety, or property of Estella Real Estate or another person
Establish, exercise, or defend legal claims
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Any successor receiving personal information will remain subject to applicable privacy and messaging-consent obligations.
Estella Real Estate does not sell personal information in exchange for money.
We also do not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
We may obtain property-related information from publicly available or commercially available sources, including:
County and municipal records
Appraisal district records
Tax records
Recorder or register-of-deeds records
Geographic information systems
Mapping services
Property databases
Title and ownership records
Real estate listing services
Other lawful data sources
Information obtained from these sources may be inaccurate, incomplete, or outdated. We do not guarantee the accuracy of information supplied by third parties.
We use reasonable administrative, technical, and physical measures intended to protect the personal information under our control.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Please do not submit highly sensitive information through a general website form, including Social Security numbers, banking passwords, account login credentials, or complete financial account numbers.
We may retain personal information for as long as reasonably necessary to:
Respond to your inquiry
Evaluate or complete a property transaction
Maintain business records
Document consent or opt-out requests
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal, tax, accounting, or regulatory requirements
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Depending on your location and applicable law, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Provide a copy of certain information
Stop using information for certain purposes
Honor an applicable opt-out preference
These rights may be subject to exceptions and identity-verification requirements.
To submit a privacy request, contact us at jcabrera@estellarealestate.com. Include enough information for us to identify your records and understand your request.
We may retain information necessary to document and honor an opt-out request even after processing a deletion request.
You may withdraw your consent to receive text messages at any time by:
Replying STOP to a message from us
Emailing jcabrera@estellarealestate.com
Calling 210-871-0623
After an opt-out request, you may receive one final message confirming that you have been unsubscribed. We may continue communicating with you through a non-text method when legally permitted or necessary to address an active transaction or your separate request.
Opting out of text messages does not automatically cancel any valid contract or transaction.
You may ask us to stop sending promotional emails by using the unsubscribe instructions contained in the email or by contacting us.
Even after opting out of promotional emails, we may send non-promotional communications concerning an active inquiry, agreement, property transaction, legal notice, or service request.
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, accuracy, or content of third-party websites.
You should review the privacy policy of each third-party website before providing personal information.
Our website and services are intended for adults and are not directed toward children under 13 years of age.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track request.
You may still control cookies through your browser and submit privacy requests directly to us.
We may update this Privacy Policy periodically.
When changes are made, we will post the revised policy on our website and update the “Last Updated” date. Material changes may also be communicated through another reasonable method when required.
Your continued use of the website after an updated policy is posted means you acknowledge the updated policy.
Questions, concerns, opt-out requests, or privacy requests may be directed to:
Estella Real Estate
Attention: Jonathan Cabrera
Email: jcabrera@estellarealestate.com
Telephone: (210) 871-0623
Website: estellarealestate.com
Mailing Address:
1601 N Date St. Pharr TX. 78577